Educational walk with a refugee

This is not a sightseeing tour, this is a tour about life!

Tour Facts

Meeting point

in front of restaurant L’Osteria, 1100 Wien 

Wien Mitte, 1030 Wien

Please bring a valid ticket for public transportation!

(open in Google Maps)

Tour days

Firday @


(see booking page for exact dates)




~ 2 hours



Explore the city of Vienna from totally new perspective!

What does it mean to flee from your home country? What are the Austrian policies on asylum and messures of integration? How do you start a new life in a foreign country – when you had to give up your previous one?

And who could explain these issues better than a refugee itself?

Join this very different tour talking about a refugees experience of fleeing from the war and settling down in a new country.

He will explain the different challenges or ways refugees had to undertake: he speaks about the arrival in 2015, the Austrian asylum procedure and the integration of refugees.


This Tour is operated by our Partners: SHADES TOURS!——>

What you´ll get in this interesting tour


Honestly – who could explain such difficult issues better than people who have experienced it. 

Your guide is a refugee himself.

Interesting Topic

You will learn about refuge & integration from someone, who had experienced himself what it means to flee his country and settle in a new one.

Awesome people

Get to know awesome people from around the world. The maximum group size is limited so you can easily understand the guide.


Frequently asked questions

Follow this Google Maps link. If you have arrived at the meeting point, you will recognize your guide by the SHADES TOURS folder in his hands. 

You can book the tour by going to our booking page and entering your details in the form. Afterwards you will receive a confirmation email with the date and time of your booked tour. Thats it! If you want to book the tour for groups larger than 12 people, please contact us via our contact form.

Yes, please buy your ticket before the tour, we will use public transportation twice

The SHADES TOURS tours are not classical sightseeing tours, but serve the socio-political education of the participants. On the tours on Poverty & Homelessness e.g. you will see places that are related to homelessness, but some stations also use the symbolism in the cityscape. For example, a park bench can become a symbol for “How do homeless people get a bed?”. The tours usually run through the public space and do not involve a visit to a social facility. All the other tour topics apply the same strategy.

All guides are employed by SHADES TOURS and are of course paid a salary. 

Tipps are always welcomed. (:

Yes, because honestly – who could explain such difficult issues better than people who have experienced it. So depending on the tour you chose, you will be guided by a homeless person, refugee or former addict.

There is a thin line between social education and voyeurism. However, we are repeatedly praised by participants and social workers for the balancing act. SHADES TOURS rejects social voyeurism, thus neither homeless people are on display, nor former beds of guides or other homeless people are shown.

Our tours lead through the public space – and your guide will be the only homeless person you’ll see on that tour.

This tour will be provided in English.

We recommend always to book the tour in advanced. Due to high volume of tourists it could happen that we need to exclude customers without a confirmed reservation
We would like to keep the quality standards high therefore only 15 people are allowed per tour guide!

Save your spot today and book a tour now!

We start all our tours very punctual! Please be at least 10 minutes before starting time at the meeting point

Please note: We do not wait for any person who arrives too late. We want to be fair to all our customers and can not wait for single individuals if the whole group is already there.

If you loose your group during the walk, it is nearly impossible to find them again due to so many groups and streets in the old town. We recommend always to stay close and focused! 🙂

We do not have any break during this tour due to short duration of only 2h. 

Please make sure you go before the tour starts to the toilet. In case of emergency there are always public toilets or coffee houses on our way. Please let the guide know that you need to use a toilet.

Have further questions?
Visit our full FAQs page for more answers


What people say about their experience on this tour

It was eye-opening, you should go! You will explore Vienna from another perspective and hear personal stories from the refugees about their experience coming to Vienna. It was very inspiring!
This tour was exactly what I was hoping for when I signed up for the Refuge & Asylum tour. The guide was an excellent tour guide who adapted his tour to the needs of the participants and was very patient, kind, and had very interesting things to say about his experience. He greatly encouraged questions, leading to an open discussion where we could ask whatever we’ve been wondering about. I learned a ton, had a fun time, and met some really cool people. I highly recommend this tour for anyone looking to get a “real” story right from the source. Thank you to the tour guides and to Shades Tours for the experience!

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